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Frequently asked questions

How can I install my orders?

Going to the store page from which you can browse the products offered .... When entering the product, you can specify the specifications (such as color..the size of the feather) and specify the required number, and then go to the cart to see the total orders ....
Do not forget to specify the delivery destination

How to pay and deliver?

Pen World Store adopts payment services upon delivery ... After the order is confirmed, the address is confirmed and the order is approved, the store’s staff will prepare a list of your purchases and send it to you via the contracted delivery company to deliver the orders and you will pay the total amount including the delivery

Can I return the goods if I do not like it?

The return is specified in the event that the need has manufacturing defects or it is not in conformity with the aforementioned specifications. Please check more customer service before installing the order if there are any inquiries about the requests

Are the products displayed in the store original?

The Pen World store is keen to provide original products and from their original origins only and does not deal with counterfeit products or manufactured in other than factories, old or used, and this is a commercial policy of special importance to the Pen World Store

What are the prices for delivery services?

The pen world store provides delivery services inside Iraq only at the moment ... and the delivery service for orders is 5,000 dinars in Baghdad and 8,000 dinars for order delivery service outside Baghdad

Where is the pen world store located?

The Pen World Store is an electronic store that provides sales services through electronic commerce, based in Baghdad / Iraq

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